Ask HN: ISP can't connect to some Apple services. How to figure out the problem?

1 point

11 years ago

I have a broadband connection from a national ISP. Since a few weeks, I'm not being able to connect to developer.apple.com or sign in to the App Store/Mac App Store/iTunes. I am able to browse apple.com perfectly and the App Stores work fine (everything shows up fine) until I try to download anything, which just makes the downloading circle spin momentarily in iOS and hangs App Store.app on OS X.

People living in the same city who have a broadband connection from the same ISP are having the same problem and some are even switching to satellite connections. I'm forced to use a public VPN every time I need to download an app or browse the documentation in developer.apple.com.

developer.apple.com resolves to 17.146.1.15 for me which is correct (Apple owns the 17.0.0.0/8 IP address block)

The last two lines of `traceroute 17.146.1.15` are:

    ae-2-70.edge8.sanjose1.level3.net (4.69.152.84)  511.946 ms  386.713 ms
    209.244.104.134 (209.244.104.134)  410.042 ms  452.702 ms  511.376 ms

I have no idea where the problem is, does anyone have suggestions on what to do (except complaining to the ISP)? Is it possible that my dynamic IP block got banned by Apple's DDoS protection?

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