http://i.imgur.com/cXzV0wp.jpg
Has anyone here passed through something similar or know a channel that I can use to sort this out with them? I’m not being lucky using Apple's regular channels for this so far.
[UPDATE] Found a way fix to the problem: just got off the phone with Apple support and we are going to change the "ç" for "c" and the "ã" for "a". It's good enough for me and it's going to be updated in 24 hours. reply