Prospect loves my SaaS and the tool, sees a ton of value but says they won't pay more than low double digits per month for it.
Common reasons include their supervisor is stingy, they are able to use teams in India etc.
My software has already saved thousands of man hours for customers who are paying the full price, and for these folks they don't seem to object to the price, rather they understand that the software saves them time.
How do I respond to these price objectors who demand a whopping 86% in discount, yet interestingly enough they are the MOST demanding when it comes to support and feature requests.
"Oh but I can get someone in India doing it for $2/hr to do it for me"
Are these people simply not a right fit? Should I drop them? IF so, how would I tell them that they might not be a good fit in a polite way?
OR is does this signal a poor market-fit of the product and the price needs to drop?
I just don't understand why the current customers paying the full price are so happy while the new prospects seem very stingy and selective, even after claiming they see the value and the time it will save them.
If saving 100s of hours is worth very little to someone, doesn't it mean that their time is probably worth very little? Where as someone who's time is worth a lot (executives, managers) saving 100 of hours would pay off greatly?