I get forced to create a "microsoft account", I have to come with a random email address, which I do, followed by a password, equally as long and random. I do. It asks me for my phone, I say no thanks later.

I reboot my PC.

My login has suddenly changed. It displays the email address I just used to setup my calendar. My password doesn't work.

Panic.

I try again, now it has done a remote server checked, determined I have had too many tries and asks me to use an ONLINE recovery sysem OR Enter in my last password.

There was no last password, it is a brand new top of the range laptop. Ofcourse it wont let me enter in no password.

I go online with my 2nd laptop, I click on password recovery.

It asks me for "subjects" and "emails in my sent folder" to verify my ID.

I have none, it is a brand new account.

I just received this in the mail. Notice it is 'unmonitored' and there is are contact details for me to get ahold of someone, seeing as this is apparently all automated.

"Microsoft Account - Unmonitored Automated Email <[email protected]> 16:06 (11 minutes ago)

We recently received a request to recover your Microsoft account @outlook.com. Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner."

I no longer have a computer I can use, which my professional life depends on, I might even get fired over not being to use my computer today.

Please let me make this clear - there was no indication at any point the password for my MACHINE was going to be reset to be this new password I was using for an "Outlook" email address I was prompted to create when trying to use the Calendar application, which is why I naturally did not spend time memorizing these details.

WTF microsoft. All this, without warning, because I wanted to try and sync my calendar.

UPDATE - Please if there is ANYONE at Microsoft who can help me access my machine please contact me, I am ofcourse using the same IP address as I did when I signed up for the account, and remember just about all of the credentials I used when signing up. ( I dont remember the password perfectly obviously).

Update 2: RECEIVED 2ND REJECTION Microsoft Account - Unmonitored Automated Email <[email protected]> 16:15 (20 minutes ago) to me We recently received a request to recover your Microsoft account *@outlook.com. Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.