JetBlue just sent me an email from [email protected] welcoming me to my travel bank account:

" Hello XXXXX XXXXXX XXXXXX

The password for your Travel Bank account is provided below:

Password: xxxxxxxxx (password in plaintext)

As a TrueBlue member, you can easily manage this account, including updating your password, when you sign in to TrueBlue. (Register here if you are not a member yet).

Otherwise, please keep this email as it is the only password notification you will receive. You will need to enter your Travel Bank login ID and password when accessing your Travel Bank account online. Don’t know or didn’t receive your login ID? Please call 1-800 JET-BLUE for further assistance.

Sincerely,

JetBlue Airways "

I was shocked to see my password in plaintext and, upon researching, discovered that it's not a new issue: http://www.businessinsider.com/jetblue-passwords-in-plain-text-2012-7

A mistake like that from a large company is hard to understand, but not fixing it when it's brought to their attention is even harder to understand. I've written to JetBlue and gotten the standard "forwarded to the appropriate Leadership Team" response and they refuse to give a timeline for the fix.

I don't know what the best options are at this point, but I figured that JetBlue customers would want to know about the glaring fault in security.