Mailchimp charges you money as a penalty for stopping using their service

7 points

13 years ago

This is just weird. I had a $50 monthly plan with mailchimp with 3500 subscribers and I wanted to stop sending emails (and stop paying for next month) until I can afford it and then jump back again.

I was surprised when I found out there wasn't a way to stop the monthly payment other than switching and paying for a different "pay as you go" plan. I haven't encountered this sort of practice in any other decent web service, Ever. I contacted support and this was Mailchimp's response:

http://pastebin.com/raw.php?i=u1Frh4BJ

Mirror: http://pastie.org/6514771

(tl;dr you just have to pay a penalty if you want to stop for a while or spend a whole day unsubscribing 1500+ users to get it to 2000 subscribers)

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