How to get support from Claude support team

1 point

3 months ago

I was going to subscribe to Claude Pro Montly. However, I did refresh the page, it goes automatically to Yearly and I didn't pay attention to it. I'm looking for support from Claude support team.

However, the Get Help button in Claude.ai UI does not work. On Help Center, I don't see any message text/icon/button to get help neither. I tried the email [email protected] from the terms page. I got a response from Fin AI agent, suggest me to do things above, which does not work.

Is there another way that I could get help? Thanks so much.