When people ask us what we do, we tell them that we're "like GMail filters, but for Tweets". We let you set up folders and filter tweets based on a range of criteria, including the author, if it's a retweet or if it's from a certain app.
People are signing up but then we're losing them and we don't know why. Any attempt we make to contact people typically ends when they ignore the email. We know that the interface could use some work, but we're a two man startup and neither of us are any good at design, and we can't afford to pay a freelancer to do it at the minute.
What we'd like is if some of you could give us a go and tell us what you don't like about the app. We're up for fixing any issues but without user feedback, we have no way to know what they are.
UPDATE: TheNextWeb explained it far better than I could. http://thenextweb.com/apps/2012/08/17/tnw-pick-day-tweetdig-sorts-tweets-folders-based-rules-stipulate/
UPDATE 2: I'm getting "You're submitting too fast. Please slow down. Thanks". I'll reply as soon as it lets me! Thanks for all the feedback