Notion's Lies Sunsetting Skiff Mail

24 points

a year ago

With the announcement of "Notion Mail", here's a reminder that after Notion acquired Skiff Mail in early 2024, their entire product line was sunset and, despite promising[1][2] email forwarding and support would remain functional until 2025 for trapped users that couldn't immediately access their accounts, both turned out to be complete lies. Their support through [email protected] was shut off[3] not long after the fake promise, responding only with automated acknowledgements to even refund requests.

Forwarding was also effectively shut off around the same time thanks to Notion's willful negligence maintaining Skiff's certificates[4], pulling the rug out from under users needing mails forwarded from inaccessible Skiff email accounts.

To add insult to injury, Notion's support through [email protected] for months responded with incoherent, AI-generated nonsense while the sunset deadline drew closer until eventually expiring. Their official subreddit[5] also proved useless.

1. https://skiff.com/data-migration 2. https://archive.ph/fbGFX, https://archive.ph/OXKmp 3. https://old.reddit.com/r/skiffmail/comments/1g3gqgy/skiff_support 4. https://old.reddit.com/r/skiffmail/comments/1h2ob1g/forwarding_error_response 5. https://old.reddit.com/r/skiff

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