US Graphics' Disrespectful Response to Vietnamese Designers over Berkeley Mono

5 points

a year ago

I wanted to share my disappointing experience with US Graphics regarding their font Berkeley Mono. Over a year ago, they promised to add Vietnamese language support, stating it was “almost complete.” After waiting patiently, I followed up, only to be blocked on Twitter for asking about the update.

When I contacted them directly, their response was dismissive and unprofessional:

“Vietnamese is not a priority because we only have 1 customer that needs it, haha.”

This attitude shows a lack of respect for customers and the global design community. If you’re considering Berkeley Mono, I recommend looking at alternatives like MonoLisa, PragmataPro Mono, or JetBrains Mono, which provide full Vietnamese support.

Have others experienced similar dismissiveness from design companies? Let’s discuss.

x.com/handinh157/status/1873767000536969566

1 comment