Ask HN: Anyone know any tips for getting help with Adobe?

2 points

2 years ago

Also curious if anyone here works for Adobe... I'm having an issue with email notifications for e-sign [0], and can't for the life of me figure out how to get ahold of someone to contact.

There is a "Contact Us" option at:

https://helpx.adobe.com/ca/support.html

But This just opens up a virtual assistant that is not helpful at all for this situation. "Real help from real people."

My guess is that Adobe just doesn't have the ability to handle inquiries from Adobe Standard users.

Anyone have any tips for getting through Adobe issues like this?

[0]: Community post: https://community.adobe.com/t5/adobe-acrobat-sign-discussions/name-of-sender-wrong-in-quot-you-signed-quot-confirmation-email/m-p/14343007#M25441

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