Wouldn't it be nice to just go to one website and find the exact service you are looking for and not nonsense silly stuff, whether it's finding a suitable plumber or webdesigner, just like you would for a product?
This time has come. Over the past few years sites such as fiverr, tenbux and people per hour (PPH) have offered customers to find a suitable service, but these sites have been subjected to lots of negative feedback which some are justified and their flaws are creeping up on them. Just like you can go onto sites such as Gocompare, Moneysupermarket and Flightscanner to find the right service and product, this is meant to work in the same way for those other sites. However it doesn't because of the poor professional ethics shown by them.
Fiverr has been bombarded on google with so many negative views that it might not be long before people loose faith in them. Poor customer service and 'scams' are shouted about on google search engine. While businesses and freelancer have been left disappointing by the flawed bidding system PPH use. You only need to google these things to find out.
So what does this mean? Well for one it means there is gap to fulfill. Gocompare, flightscanner and co try to find the right service and product for you that meets your price bracket but they don't find a plumber or electrician, or webdesigner for you.
I contacted bluegig after finding them on facebook.
www.bluegig.com (the site will be ready in April 2012) www.facebook.com/bluegigmarket
I wanted to know what gap they were looking to fill and why it seems they will have a better stance over fiverr. They have never claimed this, it is merely a question for them. I also asked them to clarify what it is they are.
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Q) What is bluegig?
A) "Bluegig.com is an online market place, launching in April 2012, aimed at creating a community platform beacon for interaction of selling and buying services (known as gigs). You can promote and sell services, or find any quality service you may be looking for (from songwriters to serious web-designers and plumbers)."
Q) What are the main features?
"Each gig has its own price so the customer can be sure to find something that fits within their budget. It’s serious quality services, not silly services. That’s peace of mind knowing exactly what you will find on the site as each gig is rated. There are category lists so you can find a service more easily, interaction communication for messaging other members, you can favorite gigs, tutorials and many more. Think of it like fiverr but only with quality services, and better customer service, a company that listens to customers and looks at improving the site to meet customer needs and expectations."
Q) How does this differ from others such as fiverr, gocomparem flightscanner etc?
"Unlike fiverr it is not about offering silly services it is about serious quality services. A website that people can trust and value. We are not implying here that fiverr do not offer quality services but it appears there are a lot of silly gigs on their website which is what we want to stay away from. Fiverr do not offer some of the types of services we will be offering like plumbing and electricians for example.
The amount of different gigs available will be endless, placed in categories to make it easy for customers to find exactly what they are looking for and within their desirable budget. The business model being promoted can apply to larger categories of services than most competitors, as any Gig can be priced from £5 to £1,000. Bluegig.com strives to streamline the process of buying and selling services by innovating and extending the amazing concepts introduced by its competitors. We want bluegig to be very safe and secure and will be constantly looking at fraud prevention measures.
Fiverr has a lot of negativity surrounding them such as poor customer service and some gigs not being trusted, or alleged scams going around - this is not from our mouth it is what has been showing up on goggle searches. We also noticed that fiverr are claiming words and phrases are Trademarked - this is not the case according the patent office in the US where the word 'gig' for example has been used by other businesses before fiverr began. We will be very honest to our customers and competitors and not follow suit with some other companies.
We want to pride ourselves on good customer service and be the best we can. We also want to ensure each service available on bluegig is of a good serious professional quality services by allowing members to rate the gigs. Any gigs that we feel are poor and are not offering a good service will be removed. It is not fair for customers to waste their money, particularly in this current economic climate, on a bad service.
Flightscanner and Gocompare etc do not offer holistic services and products as wide ranged as us. They are great sites but we will not be looking to cover the ground they are and certainly not concentrating on insurance."
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Interesting comments and certainly very truthful as I had also contacted the patent office and can confirm fiverr have submitted requests for trademarks but nothing has been granted. Naughty boys! I found their replies quite refreshing and honest. Unlike some others I have interviewed who give politician answers they were very friendly.
The owners of bluegig are willing to allow service providers, businesses and freelancers to pre-register their available services before the site is launched so that you can be first in line to find customers. Just go to their facebook page www.facebook.com/bluegigmarket and send them a message with your details – we are told they will email you back when you can pre-register your services. You have got nothing to loose doing this.
I have reviewed bluegig.com and it is very much like fiverr but looks a little more polished in some ways. I will leave most of the judging to you lot.
So will bluegig fill the gap?