We now have, somewhat unexpectedly this early, the interest of a large enterprise that wants a deal to onboard 5000+ users. The problem is that we have no idea how to price this, as we have not yet had time to scale up our pricing enough to gain the necessary experience.

Our current pricing model, for smaller customers, is a simple, linear $49 per-seat plan.

- How do pricing for enterprise SaaS usually work? - What kind of volume discounts are they expecting? - Should we offer a "flat" price for 1-3 year contract, or per-seat model? - How did you handle your first large-scale customers?

We honestly feel a bit thrown into the deep end here, and we don't want to miss this opportunity just because we are inexperienced.