Tell HN: Cloudflare and Scaleway have a peering issue

6 points

4 years ago

For close to ~35 hours, Scaleway have this status update [1] with no meaningful change. Issues is some requests coming from Cloudflare to origins in the Scaleway PAR region, are either timing out (520s, or taking very long to finish. Outgoing traffic looks affected too.

This affects even Scaleway own website/docs and control panel.

We have opened a ticket, to which the answer was - we can't give move information than in the ticket, the issues is on the Cloudflare side.

Scaleway have a Slack community [2] where more details are present, and many people are having the same issues.

We opened a ticket with Cloudflare where we are also a paying customer (a Pro one), again no answer for 15 hours.

Anyone having ideas, what can we do as a customer (except activating DR plans and moving altogether), to solve such an issue? I tried checking the Scaleway netmap to see who is really to blame [3], but I can't see a route from Cloudflare (I assume it is just under some IX).

The whole thing is even stranger, having in mind Scaleway and Cloudflare are partners, which I assume should make solving such issues faster. [4]

[1] https://status.scaleway.com/incidents/y19hcz28rkwp [2] https://scaleway-community.slack.com/archives/C7Z76CCUE/p1670226716954159 [3] https://netmap.scaleway.com [4] https://www.cloudflare.com/en-gb/partners/technology-partners/scaleway/

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