Tell HN: Triplebyte ignoring account deletion, unsubscribe requests

53 points

6 years ago

I have “permanently” deleted my account thru the formal process given by Triplebyte on their website when the last Triplebyte drama occurred a few weeks back. I have also unsubscribed from their corporate emails, their community newsletters, EVERYTHING, multiple times.

And yet, this morning, I receive yet another email from Triplebyte with this text at the bottom:

“You received this email because you have an account with Triplebyte.”

Screenshot proof (see date on deletion email vs the one I just received this morning at 8:40am): https://imgur.com/a/BmrirNH

Edit: issue identified and supposedly resolved - will be sure to post again if I receive any more emails.

Thank you.

24 comments