Today when she tried to access her email she was presented with the notice below and her account is disabled; the note says it will be deleted in 28days.

Reading on Google forums I understand that Google allows Gmail accounts for children under 13 years of age, on the condition of having enabled "parent supervision". Yet on my daughter's account it appears there is no way to set up "parent supervision" at this point because the account is disabled.

So in the situation where Google discovers that an under-age child has a Google account, instead of offering the option of setting up "supervision" on the account, Google disables the account pending deletion in 28 days. How does this make sense?

The "learn more" link in the text points to https://support.google.com/accounts/answer/1333913 and does not offer a way to set up "parent supervision".

Account disabled [email protected] It looks like you're not old enough to have a Google Account without parental supervision. Learn more If you entered the wrong birthday, update it now. Otherwise, your Google Account will be deleted in 28 days. If this Google Account is for a business or organisation, use the birth date of the owner or the person who manages the account. Your data is ready for download.