It seems like many others have the same problem:

https://support.google.com/pixelphone/thread/13519859?hl=en

I contacted Pixel support via live chat, but the person who tried to help me:

- claimed that no one else had reported this problem before (even though there are many reports of this problem over the last week on Google's own forums)

- gave me incorrect information multiple times

- recommended troubleshooting steps which were not known to be a solution to the problem I was having

- gave me only one option to escalate the issue (get an email from a supervisor within 24 hours)

I did receive a follow-up email, but again it included generic troubleshooting steps which did not reflect the information I had provided during the chat.

I really don't want to do a factory reset, as it's really time-consuming to set up Google Authenticator for 10+ services, do a backup/restore of WeChat chats etc. And I don't see why I should have to do this, when Google promises security updates for this device until October 2021. If the only way to get the next update is to do a factory reset, that doesn't seem reasonable.

Am I in the minority? Did the update work for most people and/or did you get useful support from the Pixel support team?