Why Google won't let you leave a review for Jiminy Peak

4 points

7 years ago

In Dec. 2018, Jiminy Peak posted this [1] employee letter, telling resort employees (often <18 years old) that they would be terminated unless they worked during a state of emergency, and no accommodations would be provided.

The picture of the employee notice was posted on Reddit and Facebook in the following hours, leading to outraged comments from thousands.

Some of those people took to voicing their complaints in a review on Google Maps, and their review count soared from 822 to 1,100+ and their score dropped from 4.4 to 3.7.

Then, the next day, Google froze their reviews and began deleting everything after those 822 reviews.

To this day, their reviews remain frozen.

How did Jiminy Peak get such a quick response from Google while other establishments have had to shut down after a controversy that left their reviews devastated?

Will Google re-enable reviews at some point in the future? For now, Jiminy Peak has locked in a great review score.

Did Google notify reviewers that their content had been deleted? Will it reappear at some point?

[1] https://i.imgur.com/Z0LZPhi.jpg

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