Do you have any suggestions for sound useful KPIs for a team of web application developers?
I'm thinking about things like the code quality metrics you see on Github repos. At the same time, I have some reservations. Our team has worked successfully to really sharpen our development process and improve the delivery and quality of our products. I worry that this is going to interfere with that and (to cite a new term I recently came across) run into Goodhart's Law:
https://en.wikipedia.org/wiki/Goodhart%27s_law
I also have this recent discussion fresh in my mind:
https://news.ycombinator.com/item?id=19035438
I'm prepared to push back against the initiative. But I thought I should give the idea a fair hearing. Links, suggestions, arguments against the whole idea are welcome. Thanks!