PG tweeted in 2014 that coinbase crossed 1 million wallet. <https://twitter.com/paulg/status/439098584378929152> that's almost 3 years ago..why do you think they are still struggling to scale? - phone support is still from 9-5 - email support is a blackhole - so many bugs - so many angry users on twitter, reddit and forums..

The company has so much to unleash and could conquer the world, but its not catching up..I don’t know what’s happening behind the scene but I think as a start maybe have a 24/7 call center? reply to emails faster?

I cannot help but to think of Travis Kalanic and what he did at uber..I still remember when they first launched in Boston, there weren’t many drivers in 2012..You had to wait 25 minutes for a ride, but they quickly scaled….by 2013 everyone in boston/cambridge was using uber… the wait time was reduced to 10 minutes, now its 2017 the wait time is less than 4 minutes, sometimes even seconds..

why cannot coinbase scale?!

Please no mean comments or trolling. I'm just curious to hear what others think..