I want to understand why social media companies don't seem to look as though they are taking responsibility for moderating extremists and coordinated hate groups trolling on their platforms. This problem has been escalating exponentially for years, especially over the US election cycle, and is a critical issue. Why does Silicon Valley feel as though it must not take a position on this?

Twitter, Facebook in my belief are no longer politically neutral organizations when they allow vindictive trolling and misinformation to proliferate and serve the agenda of alt-right hate groups. Do the people working at these companies ever ask themselves these questions or are they purposely oblivious to what's going on?