Ask HN: Antivirus is blocking my site

6 points

10 years ago

I run a SPA game website that has a lot of Javascript required to run it. Recently, reports began to trickle from a few players that they couldn't reach the site. I tracked down the problem to an antivirus program. When I installed the program (Trend Micro), I was able to reproduce the issue.

There's no virus on my site! I've written most of the code, and the rest of it is 3rd party code which is open source, and is pretty clearly safe.

There's no way to contact Trend Micro that I can see. I did use their "site safety" checker - https://global.sitesafety.trendmicro.com/ - to see if they had miscategorized the site, but my URLs are coming up listed as safe.

Have you had a problem like this? Any idea what to do? I've tweeted to them about this, but there was no response.

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