Ask HN: Any way to find why users uninstall my app?

24 points

11 years ago

A couple of years ago I developed an app in a very crowded category (productivity/todo/reminder apps) and even though I've been getting close to 100 new installs every day, my uninstall rate is close to 80%; the app is growing but very, very slowly.

I have added a feedback form to get feedback right from the app and I have been implementing suggestions and fixing bugs reported. The app seems very stable, at least according to Crashlytics. I have also added a rating prompt inspired by Circa and I've seen the rating go from 4.08 to 4.2 which tells me that the people that do use the app, really like it.

Do you have any suggestions on ways to understand why the majority of users uninstall the app or possible get some feedback from them before they uninstall? Any services that might be useful?

The app: https://play.google.com/store/apps/details?id=com.nick.android.todo

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